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Fusion Connect Blog

News and expertise from the leading full-stack provider for business.

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What Does Customer-First Service Actually Look Like?

Customer service can be easy to talk about. The harder part is building an organization that...

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Customer & Operations, Managed Services

When Wildfires Disrupt Business, Connectivity Becomes the Emergency Plan

Every business has a disaster plan.

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Security, Cloud Services, Remote Access, Connectivity, Communications, Managed Services, Cloud Voice, Contact Center as a Service (CCaaS)

What Is SASE — and Why Does It Matter for Modern Business?

Work has moved everywhere.

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Security, Remote Access, Managed Services

What Security Options Should Businesses Consider Today?

Work used to be easier to contain.

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Security, Remote Access, Managed Services

How Fast Is 1 Gbps Business Internet — and Is It Enough?

A few years ago, 300 Mbps sounded fast.

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Security, Remote Access, Connectivity

Looking for a New Business Voice Provider? Fusion Connect Can Help

We have recently heard about changes in the business voice market, including news around Lumen and...

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Cloud Services, Communications, Microsoft Teams, Cloud Voice

Why Multi-Location Businesses Need a Local Plan for POTS Replacement

A business with one location may have one Plain Old Telephone Service (POTS) replacement project.

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Plain Old Telephone Service

What’s Happening with POTS and Legacy Voice?

Plain Old Telephone Service has had a good run.

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Communications, Cloud Voice, Plain Old Telephone Service

From Fire Signals to the Full Stack: How Business Communication Keeps Evolving

Before there were phones, fiber, Wi-Fi, cloud calling, contact centers, or AI-powered collaboration...

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Plain Old Telephone Service