Send an SMS Text with Unified Communications

Fusion Connect's Unified Communications gives you a range of real-time communication tools. One easy-to-use app running on your smartphone, work computer, tablet, or other devices, using your business VoIP phone number.

Advantages of SMS Texting

Instant Messaging (chat) and SMS texting in a Unified Communications app, such as Cisco Webex or Microsoft Teams, work similarly. However, SMS Texting with Unified Communications (UC) offers the distinct advantage of letting you text with clients, partners, and other contacts outside your organization. It’s as easy as 1 – 2 – 3:

  1. Add the person you want to text as a mobile contact in your UC app
  2. Click the icon to send a mobile text message
  3. Type your message in the Compose Message portion of the chat window

You can use your UC app to text colleagues inside your organization and even send texts to multiple recipients (including entire departments) with unified messaging.



  • With Fusion Connect UC, your texts come from your business number, not your personal number
  • Keep your personal or business mobile number private
  • Give out only one number (your VoIP number) and be reached via UC on your choice of device


Example Using Cisco Webex


Microsoft Teams Calling Services

Microsoft Teams allows collaboration access to files and direct communication with your teams

Make calls to mobile devices and landlines through Microsoft Teams with Operator Connect.


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