Customer Request

Please use the following form to submit requests for the Customer Care and Billing teams.

Technical Support requests should be entered at

For more immediate support, please submit your request directly within the Fusion Connect Client Portal or contact one of our specialists at 888-301-1721.

Contact Information
Location Information

Business hours or time frame this site is accessible for a repair dispatch.

Account Information
Request Information
Billing Dispute Details

Instructions: complete the following fields for each disputed bill.

Supporting Documents

You may upload up to 3 supporting documents, maximum size = 10Mb per file.

Allowed file types: Adobe PDF (.pdf), Excel Files(.xls, .xlsx), Images (.jpg, .gif, .png), Text Files (.txt, .log, .csv)


Additional Contact to CC

Customer Request Sent

Thank you for submitting your request to Fusion Connect. We appreciate your business!

Your confirmation code is  . A member of the Fusion Connect Customer Support team will review your request shortly. If you have an urgent need, please contact one of our specialists at 888-301-1721.

We look forward to serving you!

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