MegaPath Archive: Voice Learning Center

Note: These archived support documents are for legacy MegaPath Hosted Voice and MegaPath One services purchased before June 14, 2019.

Alphabetized Feature Configuration List

This document is designed as a quick guide to help the Customer Administrator find service configurations using an alphabetized list.

Assigned Customer Administrator(s) has/have access to the Fusion Connect Customer Portal to manage Voice Services and Users. Follow these steps to gain access to your Users and Group services. Group Services include Auto Attendants, Hunt Groups, Call Centers, Instant Group Call, etc.

  1. Go to https://my.fusionconnect.com
  2. Click Voice under Services
  3. Click Manage Now (Voice Administration)
  4. In the Groups dropdown, select the (grp_) group to manage Group Services OR (ste_) group to manage Users at the site level and time and holiday schedules.

To manage an individual user, you may select the User from the Users dropdown at the Enterprise level.

Note: Users have access to some feature configurations through the Voice Manager. To log into the Voice Manager:

  1. Go to https://mv.fusionconnect.com
  2. Login with 10-digit phone number + password
  3. Click Settings
  4. Click Advanced Configuration

Once logged in, the User is on the Calling Features page.

Key:

User = Individual User with User access to Voice Administration
Admin User = Account Admin configuring features on behalf of User
Group = Account Admin configuring Group Services

Feature User or Group User or Admin Where Configured
Account Codes Group Admin Admin User: (grp_) Group Services Tab > Calling Plans > Account/Auth Codes
Alternate Numbers User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls
Anonymous Call Rejection User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: ste_) > User > Calling Features > Calling Plans > Incoming Calls
Anywhere, Fusion Connect Both Both User: Voice Manager > Settings > Advanced Configuration > Call Control Admin User: (ste_) > Calling Features > Call Control
Group: (grp_) > Group Services Tab > Anywhere Fusion Connect
Audio Conferencing Group Admin User: Voice Manager > Settings > Advanced Configuration > Meet-Me Conferencing Admin User: (ste_) > Calling Features > Calling Plans > Outgoing Plan (On/Off)
Group: (grp_) > Group Services Tab > Meet-Me Conferencing
Authorization Codes Both Admin Admin User: (ste_) > Calling Features > Calling Plans > Outgoing Plan
Group: (grp_) > Group Services Tab > Calling Plans > Account/Auth Codes
Auto Attendant Group Admin (grp_)
› Dashboard OR
› Group Services Tab
Barge-in Exempt User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Busy Lamp Field User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Client Applications
Admin User: (ste_) > User > Calling Features > Calling Plans > Client Applications
Call Forwarding Always User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > (ste_) Calling Features > Calling Plans > Incoming Calls OR Dashboard
Call Forwarding Busy User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls OR Dashboard
Call Forwarding No Answer User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls OR Dashboard
Call Forwarding Not Reachable User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls
Call Forwarding Selective User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls
Call Notify User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls
Call Park Group Admin Group: (grp_)Group Services > Call Park
Call Pickup Group Admin Group: (grp_)Group Services > Call Pickup
Call Recording Both Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control (Turn On/Off)
Admin User: (ste_) > User > Calling Features > Call Control (Turn On/Off)
Group: (grp_) > Group Services > Call Recording
Call Transfer User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Call Waiting User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Calling Line ID Blocking (Line ID Blocking) User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Outgoing Calls
Admin User: (ste_) > User > Calling Features > Outgoing Calls
CommPilot Call Manager Both Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Client Applications
Admin User: (ste_) > User > Calling Features > Client Applications
Group: (grp_) > Group Services > CommPilot Call Manager
CommPilot Express User User User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls Admin User: (ste_) > User > Calling Features > Incoming Calls
Directed Call Pickup with Barge-in User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User:(ste_) > User > Calling Features > Call Control
Do Not Disturb User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Incoming Calls OR Dashboard
Feature Access Codes (FAC) Group Both User: Voice Manager > Settings > Advanced Configuration > Utilities Tab
Admin User: (grp_) > Group Services
Holiday Schedule Group Admin Group: (ste_)Group Profile > Holiday Schedules
Hoteling Guest User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Hoteling Host User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Hunt Group Group Admin Group: (grp_)
› Dashboard OR
› Group Services Tab
Instant Call Group Group Admin Group: (grp_) > Group Services > Instant Call Group
Meet-Me Conferencing Both Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Meet-Me Conferencing
Admin User: (grp_) Group Services
Group: (grp_)Group Services > Meet-Me Conferencing
Music On Hold Both Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Group: (grp_) > Group Services Tab > Music On Hold
Personal Phone List User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Outgoing Calls
Admin User: (ste_) > User > Calling Features > Outgoing Calls
Priority Alert User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Calling Plans > Incoming Calls
Push To Talk User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Receptionist User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Client Applications
Admin User: (ste_) > User > Calling Features > Client Applications
Remote Office User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Selective Call Acceptance User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Incoming Calls
Selective Call Rejection User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Incoming Calls
Sequential Ring User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Incoming Calls
Shared Call Appearance User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Call Control
Admin User: (ste_) > User > Calling Features > Call Control
Simultaneous Ring User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Incoming Calls
Admin User: (ste_) > User > Calling Features > Incoming Calls
Speed Dial 100 User Both User: Voice Manager > Settings > Advanced Configuration > Calling Features > Outgoing Calls
Admin User: (ste_) > User > Calling Features > Outgoing Calls
Time Schedule Group Admin Group: (ste_)Group Profile > Time Schedules