Request a Free Trial for Operator Connect for Microsoft Teams

See how Microsoft Teams and Operator Connect can support your communications.

Operator Connect is the next generation of Direct Routing. It adds PSTN connectivity to Microsoft Teams, allowing you to turn Microsoft Teams into a business phone system.

Your free trial and demo gives you access to:

  • Business Continuity
    Fusion Connect’s design and implementation of Operator Connect delivers uninterrupted voice service. Even if Microsoft Teams is unavailable, you still maintain full business operations.
  • Global Coverage
    Phone numbers are available in the US, Canada, Mexico, and within more than a dozen European countries. A broader international expansion is scheduled throughout 2023 into Europe, Latin America, and Asia Pacific.
  • Professional Implementation Support
    Get peace of mind while we help handle system configuration, technical staff training, and service activation. An automated set of tools ensures a quick and easy setup.
  • Simplified Admin
    An enhanced management portal simplifies the native Microsoft administration console. Get new phone numbers and deploy new Microsoft Teams seats, in real-time and on-demand.
  • Employee Productivity Management
    Manage the productivity of your hybrid workforce by identifying strong performers and those who need additional coaching to drive productiveness.

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Customers Are at the Heart of Everything We Do

The most comprehensive service guarantees in the industry, to match the best-in-class technology stack.

Our guarantees are designed to provide peace of mind and ensure a world-class customer experience. These are the industry’s most comprehensive service guarantees covering voice and data services, Unified Communications (UCaaS), and SD-WAN.

Customer Satisfaction Guarantee

Customer Satisfaction Guarantee
Customers will be satisfied with the quality of our Unified Communications (UCaaS) and SD-WAN services, and any issues will be resolved to their satisfaction, or the customer may cancel the service(s) without penalty.

Installation Guarantee

Installation Guarantee
Fusion Connect will meet the agreed-upon installation date(s) for UCaaS and/or SD-WAN services. If the targets are not met, the customer is credited with one month’s MRC for the service.

100% Uptime

100% Uptime Guarantee
A 100% uptime guarantee for customers who purchase both UCaaS and SD-WAN, or Fusion Connect provides a credit.

Managed Communications

Future-Proof Technology Guarantee
Ongoing upgrades to the next generation of UCaaS and SD-WAN technology will be implemented at no additional cost.

Savings

Rate Lock Guarantee
Rates for Unified Communications and SD-WAN services will not change for the life of the customer’s contract

Trusted by Major Brands

Customer: The Community YMCA Customer: Chipotle Customer: Shake Shack