When it comes to communication, today’s customers crave options. They want channels that meet their...
Customer & Operations, Information, Customers
In April 2020, right after the world had undergone an abrupt shift, Microsoft CEO Satya Nadella...
Security, Remote Access, Digital Transformation, Information
When you are hacked, you must move fast. Here is what to do first and how to reduce risk.
Private Networking, Security, Compliance, Information
Data breaches and cyber attacks come in all shapes and sizes, but none of them should be described...
I really feel for businesses that must put up with service shenanigans once they sign on the dotted...
Customer & Operations, Digital Transformation, Information, Managed Services
Cybersecurity must encompass every aspect of your network including any devices that connect to it....
Private Networking, Security, Information
On Friday, December 10th, a critical vulnerability was publicly disclosed in the open-source...
Security, Customer & Operations, Information
There’s been a lot of talk lately about the urgent need to replace POTS services. Is it true? Is...
Voice, Digital Transformation, Information, Connectivity, Communications
Shifting consumer behavior due to the pandemic may have permanently altered how brands deliver...
Security, Cloud Services, Compliance, Restaurants and Retailers, Information