Support
A technology professional is available 24/7 to resolve your issues quickly.
Customer Portals
Access your customer portal to make changes to your services, pay your bill, add users, or check status.
Customer Support Contacts
Billing, moves, adds, and changes:
customersupport@fusionconnect.com
Technical support:
Call 888.301.1721
Create Fusion Support Ticket
Birch Customers: 866.424.5100
MegaPath Customers: 877.611.6342
Partner Support
All support information for Fusion partners, including portal locations, can be found on this partner page.
Cloud Voice Services
Purchased before June 14, 2019
Fusion360 & MobileConnect
(previously NBS Voice)
FusionWorks
(legacy Fusion)
Hosted Voice & MegaPath One
(legacy MegaPath)
Cloud UC
(previously Broadvox Hosted Communications)
Cypress Communicator
(legacy Broadvox/Cypress)
TotalCloud PBX
(legacy Birch)
More Resources
Other Voice Service
Virtual and Physical Servers
- Total Cloud Data Center
(legacy Birch) - Web Hosting
(legacy Birch)