Let’s Connect

Managed Communications Services
for Restaurants

Improve your customer experience while streamlining business operations.

Seamlessly and securely serve your customers—whether they’re dining in, ordering online, or phoning in—while also simplifying your business operations. Fusion Connect’s managed communications services ensure your locations are “always on,” protected, and optimized to support the unique needs of restaurants.

Ensure Your Communications Are Fast, Resilient, and Secure.

  • Be there for your customers, wherever they are.
    Today’s diners expect flexibility, whether that means contactless payment, online or in-store kiosk ordering, pickup lockers and direct delivery, or other options. Fusion Connect provides your organization with fast, reliable, secure voice and internet communications with built-in redundancy—two circuits along with our industry-leading SD-WAN—so that you’re always ready to serve them, wherever they may be.
  • Safeguard your brand and reinforce positive word-of-mouth.
    Maintain your customers’ trust by protecting the data you collect. Fusions Connect’s Advanced Edge Security safeguards your network and information assets and protects your business against malware, viruses, spam, and emerging cyber threats.
  • Quickly and predictably open new locations—from ghost kitchens to full-service restaurants.
    When efficiency and predictability matter, count on us to help you quickly open new locations based on your restaurant technology infrastructure specifications. Your dedicated Fusion Connect Account Team with our 24/7/365 support is committed to your success.
PCI compliance and services
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Case Study: Alicart Restaurant Group

Learn how Fusion Connect helped this 20-year old national restaurant group increase its order volume using a call center solution from Fusion Connect.

Read the Case Study

Make Customer Experience Your Competitive Advantage

  • Give them options.
    Post-pandemic diners expect restaurants to provide the service options they’ve become accustomed to over the past several years. We make it easy for you to facilitate curbside, locker pick-up, or direct delivery, contactless ordering, cashier-less payment, and more.
  • Provide an exceptional in-restaurant experience.
    Efficiently take tableside orders and process payments through a secure, private WiFi network. Plus, meet diner expectations by providing access to public WiFi.
  • Strengthen customer loyalty while supporting revenue stream diversification.
    Considering offering retail gear? Mixology classes? Take-home meal kits? Incentive programs? Our “always on” communications infrastructure is there to support whatever new services your business implements.
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Managed Communications Services for Restaurants

Restaurant Communications Services

Improve customer service and streamline your business operations with solutions from Fusion Connect.

Download the Restaurant Insight Sheet

Streamline and Optimize Your Operations

  • Use smart technology to offset staffing issues.
    Our technology infrastructure is ready to support everything from online order automation to smart kitchen appliances to reduce staffing requirements.
  • Focus back-of-house staff on the things that matter most.
    Take advantage of centralized accountability and billing to reduce the amount of administrative time and oversight needed to manage your communications infrastructure. Plus, free-up critical IT staff to focus on the strategic business initiatives that can accelerate your business.
  • Help front-of-house staff optimize the in-person guest experience.
    Enable restaurant staff to concentrate on providing an exceptional in-person experience and provide a more seamless experience for customers calling in by directing phone-in orders, catering service questions, and other telephone-based inquiries to a secure, cloud-based contact center.
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Communications Services Packages Designed to Meet Restaurateurs’ Unique Needs

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Managed Infrastructure

Fast, reliable, secure voice and internet communications for your U.S.-based or multinational business, with built-in redundancy.

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Unified Communications

Add the Unified Communications package to facilitate timely, effective collaboration among your staff and customers. Includes all the features included in Managed Infrastructure package, while replacing business lines with a true unified communications experience.

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Managed WiFi

Add the Managed WiFi package to provide private WiFi throughout your locations to your employees, as well as public WiFi access for your diners.

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Contact Center

Add the Contact Center package to ensure you can seamlessly, securely connect with customers regardless of your team's location, easily scale when demand increases, and lower your operational costs.

Ready to Learn More?

We’re here to help.

Your business acceleration begins!

Look out for a call or email from our Fusion Connect Business Development Rep.

Our Rep will answer questions and guide you to a service expert based on your business needs.

Our customers are always a number one priority. We are proud to be your leader in Managed Services and look forward to supporting businesses like yours.

Connect. Protect. Accelerate Your Business.

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