Solutions for Healthcare

Expand access to care and improve patient experience

Technology That Facilitates Better Healthcare

When lives and quality of care are on the line, you need fast, reliable network and communication services. Fusion Connect's tailored healthcare solutions provide peace of mind for medical staff and help ensure a world-class patient experience. From medical office phone systems with video collaboration for telehealth to WiFi and secure networks for AI-based diagnostics and wearables, our solutions are ideal for connecting patients and medical staff.

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Technology Solutions for the Healthcare Industry

Improve the Patient Experience and Protect Patient Healthcare Information

Download the Healthcare Solutions Sheet

“30 million U.S. patients will use Remote Patient Monitoring tools by 2024.”

Insider Intelligence, July 2021

Connect Patients, Providers, and Offices

Deliver superior patient care by ensuring effective communication, collaboration and connectivity among patients, providers and administrators. Fusion Connect’s secure communication system supports virtual visits, mobile apps, and wearable devices that collect and analyze users’ real-time medical data.

  • Create a better pre-visit experience. Ensure that your customers feel taken care of and prepared for their appointment by using routing capabilities that send inbound calls to agents based on caller data, IVR selection, business hours, and more.
  • Help patients help themselves. Choose a call center option that features an all-in-one digital customer engagement solution that includes popular messaging apps, SMS, social media channels, and chatbots.
  • Make it easy for staff to serve while providing a better waiting-room experience. Secure, Managed WiFi can support wireless medical devices, offer patients internet access, and give your team the ability to move around exam and treatment rooms with tablets and laptops.
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Safeguard Data and Network Infrastructure

Safeguard sensitive patient and business information with Fusion Connect’s Advanced Edge Security service with a UTM device or service, which protects against potential data breaches and patient identity theft. In addition, our advanced endpoint security and SD-WAN help ensure that your network performance can support:

  • AI initiatives like faster, improved diagnostics, chronic conditions management, and drug and device development
  • Wearable devices that monitor a variety of vital signs
  • Secure telehealth phone and video conferencing
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Support Expanded Care and Growth

Improve and expand your medical practice efficacy and patient experience with Fusion Connect solutions for remote patient monitoring, health education, and telemedicine. You’ll have more time to focus on your patients when you have cost-effective access to:

  • High-capacity internet and backup, mobile-enabled phone systems, and secure web conferencing
  • Communication tools that reliably connect your team and patients anytime, anywhere via Fusion Connect’s nationwide IP backbone and 24/7 U.S.-based technical support
  • The best, most comprehensive guarantee in the industry: 100% uptime, service installation timeliness, locked rates, and overall customer satisfaction
  • Automatic upgrades for UCaaS and SD-WAN technology at no additional cost throughout the duration of the contract, effectively future-proofing your infrastructure
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Security in Healthcare

Fusion Connect helps healthcare providers address today’s technology and security challenges, so you can focus on treating your patients. Our cloud-based communications and collaboration systems help healthcare organizations improve how they interact with patients while protecting the privacy and security of patient health information per HIPAA regulations.

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Connect Staff Across the Country

Healthcare provider MCMC chose Business Ethernet and Hosted Voice to support their growth while minimizing administrative hassles. “They really build a relationship, without pressure or false expectations, and work to help customers get to the next level.” –Rich Pappa, CIO

Read the Case Study

Connectivity

Reliable high-speed internet and managed WiFi

Connect your practice, administrative offices, and remote care providers using broadband services.

Offer patients access to wireless medical devices, improve waiting room experience, and support office workflow with reliable, secure WiFi.

Network Protection

Secure networking throughout the office and across branches

Minimize risk and costs associated with data breaches and ransomware with protection against malicious content at the device level.

Protect against malicious attacks and costly downtime.

Safeguard patient data and let go of the hassle of maintaining a secure network yourself.

Advanced Communications

Reliable collaboration with staff and patients

Make it easy for patients to reach you with remote access features for doctors and technicians and secure telehealth conferencing.

Manage heavy call volumes with a secure call center solution.

Collaborate instantly with doctors and staff via secure online tools that work across devices.

Gain peace of mind and ensure a world-class patient experience, now and in the future.