Solutions for Professional Services

Reliable connectivity to serve clients securely

Technology You Can Trust

Trust is the cornerstone of any professional services business, from law firms to real estate agencies to financial consultants. Clients expect prompt service and confidentiality. You need communications solutions that facilitate mobility, keep everyone current, and aren't prone to outages.

Our office phone systems have mobility features like voicemail delivered in email and on-demand audio conferencing, making it easy to connect with clients, colleagues, institutions, and agencies. And you can count on Fusion Connect secure networks to support hybrid working scenarios that never leave you hanging.

“1 in 3 [business] leaders believe accelerated rates of digital growth is the change that will do most to boost their resilience in the face of a crisis.”

– The Future of Professional Services Firms, Workday & PwC

Connect Offices, Clients, Agencies

Deliver exceptional service by ensuring effective communication, collaboration and connectivity among clients, administrative staff, and official agencies. Fusion Connect’s secure communication system supports virtual conferences, document management, and call management.

  • Maintain accessibility. Let your clients feel that they can always reach you with our Hosted PBX with Unified Communications. You’ll never miss a call and can conduct official business, from depositions and court appearances to video tours and contract negotiations among remote parties.
  • Lend a helping hand. Choose a call center option that features an all-in-one digital customer engagement solution that includes popular messaging apps, SMS, social media channels, and chatbots.
  • Keep it simple. Streamline office operations with affordable cloud-based communications and connectivity services, supported by a single provider nationwide.
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Preserve Privacy and Secure your Data

From intellectual property to case files and business records, firms must protect sensitive client and other critical information. Fusion Connect’s Advanced Edge Security service with Unified Threat Management (UTM) offers defense against potential data breaches and identity theft. In addition, our Endpoint Detection & Response (EDR) and SD-WAN help ensure that your network performance can support:

  • Prioritization of applications and connectivity to SaaS apps such as Office 365, office and document management systems like Canopy, LexWorkplace, and Apto
  • Secure phone and video conferencing to support remote work and to connect you and your clients appropriately with agencies like state and federal courts, notary services, and title companies
  • AI initiatives like fraud detection, document automation, and customer service
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Accelerate Your Business

Expand your firm’s success and improve the client experience with Fusion Connect solutions for remote working, document and office management, and confidential conferencing. Our solutions include:

  • The best, most comprehensive guarantee in the industry: 100% uptime, service installation timeliness, locked rates, and overall customer satisfaction
  • High-capacity internet and backup, mobile-enabled phone systems, secure web conferencing
  • Communication tools that reliably connect your colleagues and clients, anytime, anywhere through Fusion Connect's nationwide IP backbone and 24/7 U.S.-based technical support
  • Automatic upgrades for UCaaS and SD-WAN technology at no additional cost throughout the duration of the contract, effectively future-proofing your infrastructure
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Law firm, Hunsucker Goodstein, relies on Fusion Connect high-speed internet and Hosted Voice for an always-available phone system and features that keep busy associates connected. With Fusion Connect, the firm enjoys:

  • Substantial savings on long distance, line charges, fees, and taxes
  • More features at half the cost of a traditional phone system
  • More than 50 standard features such as Find Me/Follow Me, Fusion Anywhere, Visual Voicemail, and inter-company Extension Dialing support the mobile work style of attorneys and other staff from the courthouse to the office
  • Always-on self-service portal for management of features and users

“Phone charges in one location went from more than $1,500 to just over $700 in one month.” –Tina Riehl, Firm Administrator, HGN Law

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Connectivity

Reliable high-speed internet and managed WiFi

Connect your administrative offices, remote workers, and clients using broadband services.

Offer clients secure internet access in your waiting areas and conference rooms and support office workflow with reliable, secure Managed WiFi.

Network Protection

Secure networking throughout the office and across branches

Minimize risk and costs associated with data breaches and ransomware with protection against malicious content at the device level.

Protect against malicious attacks and costly downtime.

Safeguard client and business data and avoid the hassle of sustaining a secure network yourself.

Advanced Communications

Reliable collaboration with staff and clients

Make it easy for clients to reach you with remote access features for support staff and secure video conferencing.

Manage heavy call volumes with a secure call center solution.

Provide office staff with Microsoft 365 productivity tools and apps while safeguarding business data and assets across all devices.

If you want to give incredible service, you should receive it first.