Your Microsoft Cloud Service Provider

Where Voice Meets Innovation

Frost & Sullivan Testimonial for Fusion Connect
“Fusion Connect has made a strategic pivot to become a leading MCSP offering next-generation managed services that enable companies to fully capitalize on their investment in the Microsoft 365 ecosystem. Most recently, they’ve expanded their collaboration portfolio with the launch of Calling Services for Microsoft Teams, which transforms Teams into a true business collaboration platform.”

–Elka Popova, Vice President and Senior Fellow, Information and Communications Technologies at Frost & Sullivan

Fusion Connect is a Microsoft Cloud Solution Provider

Innovative Voice and AI Technology

Empowering organizations to transform every conversation into a valuable digital asset, unlocking breakthroughs in growth and innovation.

Cloud Voice

Maximize Collaboration
Elevate engagement by connecting more people than ever before, through smart collaboration and technology.

Delivering integrated Voice and AI solutions for Microsoft Teams and Cisco Webex.

  • Maximize collaboration across platforms.
  • Transform conversations into digital assets.
  • Empower decisions with AI-driven Voice.

Access your free Voice for Microsoft Teams trial

Microsoft 365 and Licensing

Optimize Microsoft Investment
Maximize value from Microsoft 365 and streamline licensing with a frictionless solution, supported by Microsoft experts.

Simplifying Microsoft subscriptions to improve business performance.

  • Assess the Microsoft portfolio to connect with your business goals.
  • Simplify Microsoft licenses for maximum returns.
  • Integrate Voice with technology licensing.

Optimize your Microsoft 365 environment

A Fully Managed Service

Cloud Voice, Microsoft, and Connectivity

Fusion Connect turns voice into a valuable digital asset. We deliver a smarter Microsoft Teams experience, ensuring clients are at the forefront of digital transformation. As a leading Microsoft Cloud Solution Provider (CSP), our Cloud Voice solution merges AI and phone call data to redefine enterprise collaboration. Our Licensing service optimizes Microsoft subscriptions to improve business performance.

Cloud Voice

Deliver collaboration and productivity through:

  • Voice for Microsoft Teams and Cisco Webex
  • Contact Center as a Service (CCaaS)
  • Business VoIP and Hosted Voice
  • POTS Line replacements

Transform Voice

Microsoft 365

Optimize your Microsoft subscriptions:

  • Microsoft 365 and Copilot
  • Microsoft Defender (EDR)
  • Microsoft Dynamics
  • Microsoft Azure

Maximize Microsoft investments

Connect Your Business

Minimize downtime, maximize speeds:

  • Wireless Broadband
  • Green Connectivity
  • Managed SD-WAN
  • Managed Routers

Get Connected

A Managed Service Provider Guarantee

Industry Leading Guarantee

Customers Are at the Heart of Everything We Do

The most comprehensive service guarantees in the industry.
Matching a best-in-class technology stack.

Our guarantees are designed to provide peace of mind and ensure a world-class customer experience. These are the industry’s most comprehensive service guarantees covering voice and data services, Unified Communications (UCaaS) and SD-WAN.

Customer Satisfaction Guarantee

Customer Satisfaction Guarantee
Customers will be satisfied with the quality of our Unified Communications (UCaaS) and SD-WAN services, and any issues will be resolved to their satisfaction, or the customer may cancel the service(s) without penalty.

Installation Guarantee

Installation Guarantee
Fusion Connect will meet the agreed-upon installation date(s) for UCaaS and/or SD-WAN services. If the targets are not met, the customer is credited with one month’s MRC for the service. (Applies to US, Canada, the UK and Australia only.)

100% Uptime Guarantee

100% Uptime Guarantee
A 100% uptime guarantee for customers who purchase UCaaS with or without SD-WAN. If the services are not up and running 100% of the time, Fusion Connect provides a credit.

Future-Proof Technology Guarantee

Future-Proof Technology Guarantee
Ongoing upgrades to the next generation of UCaaS and SD-WAN technology will be implemented at no additional cost.

Rate Lock Savings & Guarantee

Rate Lock Guarantee
Rates for Unified Communications and SD-WAN services will not change for the life of the customer’s contract. (Applies to US, Canada, the UK and Australia only.)


Speak with Our Technology Experts

Your business acceleration begins!

Look out for a call or email from our Fusion Connect Business Development Rep.

Our Rep will answer questions and guide you to a service expert based on your business needs.

Our customers are always a number one priority. We are proud to be your leader in Managed Services and look forward to supporting businesses like yours.

Connect. Protect. Accelerate Your Business.

Fusion Connect Customer - The Communitty YMCA Fusion Connect Customer - Chipotle Fusion Connect Customer - Shake Shack Fusion Connect Customer - Spoton Fusion Connect Customer - Wireless Vision Fusion Connect Customer - Swim USA