Hosted PBX

Simplify communications with calling, collaboration, and mobility features.

Fusion Phone Services

All-in-One Cloud Phone Service

Fusion brings it all together in the cloud with advanced communications and collaboration.

The FusionWorks Suite uses your internet connection and the power of the cloud to provide your business with reliable telephony, affordable calling plans, high-definition (HD) office phones, and dozens of calling and mobility features that help your employees work smarter.

No need to manage expensive equipment or hardware onsite. We manage the whole system and make sure it works so you can focus on other business priorities.

Get VoIP for $19.95/mo.

Benefits of Hosted VoIP

Reduce phone costs

Reduce Costs

No PBX equipment to buy or lease. No maintenance contracts or change fees. Pay for what you need and add more users when you need them.

Quick service installation

Fast Install

We offer flexible and fast install options, and free user and administrator training, to get you up and running quickly and smoothly.

Full featured

Popular Features

Mobility features like Advanced Call Forwarding and Visual Voicemail with Transcription make it easy to work from anywhere.

Easy admin

Easy Mobile Administration

Manage your services, pay your bill, add new services, and get support any time, from anywhere, using our robust portal.

Integrate Your Phone System with Popular Apps

Using FusionWorks, you can unlock click-to-dial capabilities, automatic call logging, advanced call analytics and more within the applications you use every day.

Microsoft Dynamics






Work Smarter with 50+ Calling Features

Voicemail transcripts and fax

Visual Voicemail with Transcription

Receive fax messages and voicemails in your inbox. Voicemails can be delivered as audio files and/or transcribed as emails.

Hosted & Record Audio Conferences

Audio Conferencing

Host and record audio conferences using simple desktop and mobile clients. Each user gets a conference code and leader PIN for on-demand conferencing 24/7.

Find me follow me

Find Me/Follow Me

Users can define how incoming calls are routed or forwarded, ensuring that you receive important calls whether you’re at your desk, on the road, or anywhere else.

Easy portal management

Voice Manager

Place calls, listen to voicemail, and manage call routing and other settings in an intuitive portal on any device. Calls placed with Voice Manager use your VoIP number and company calling plan.

See All Calling Features

Popular Optional Features

  • Call Recording. Record all inbound and outbound calls for one or more employees. Improve call center management, customer service, and training. Comply with regulations and reduce potential liabilities. Admins can manage call recordings for users.
  • FusionWorks Anywhere. Get one-number calling from any device. Your calls appear to originate from your VoIP number and all of your calls are routed through your Hosted Voice interface. Make or take calls using your desk or conference room phone, computer softphone, or smartphone. Move a call from one device to another without disconnecting.*
  • Call Center. Simple and scalable call queuing to meet the needs of any business.
  • Hunt Groups. Automatically distribute incoming calls to two or more extensions.
  • Call Flow Manager. Advanced call routing management portal. Includes auto attendants, call hunting groups, geographic and time of day routing and audio file management.**
  • Auto Attendant. Automated receptionist that provides a personalized message to callers with options for connecting to a called party or operator.
  • Receptionist Console. Intuitive, browser-based app greatly streamlines live call handling.

*Feature/option available with a FusionWorks Seat.
**Feature available with a FusionWorks Pro Seat.

Fax the Modern Way

With Fusion Fax, clunky fax machines, paper jams, and annoying busy signals are history. Our customers receive faxes directly to their email inbox. Using our online portal, Fusion Fax customers can send, receive, and organize faxes quickly and securely.

Learn More About Fax Service

Get a Complete Office Solution

unified communications app

Unified Communications

Enjoy voice and video calling, SMS texting, chat, presence, and conferencing in one easy-to-use app.

Explore Unified Communications

Business Internet services

Business Internet

Get fast, predictable bandwidth that fits your needs and budget, available throughout the U.S. and in Canada.

Explore Internet Connectivity Options

Network and security services

Networking & Security

Simplify branch-office networking and ensure delivery of bandwidth-intensive applications.

Explore Networking & Security Options

What Our Customers Have to Say

Customer Logo: Connectivity Source

“We are so glad to have switched to FusionWorks ourselves and are proud to offer it as a solution to our customers.”

Scott Langdon, Owner
Connectivity Source

Learn More About the FusionWorks Suite

Desktop Business Phones

See Featured Office Phones

Image of Polycom VVX 600 Desk Phone and Polycom IP 8500 Conference Phone

Visit the Product Support Center

FusionWorks Support

FusionWorks Pro Support

What Is VoIP?

What Is VoIP?

As VoIP (Voice over Internet Protocol) evolves, and high-speed internet becomes ubiquitous and cheaper, more businesses are shifting from conventional landlines to VoIP.

See All Resources


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