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What You Can Expect From Fusion Connect

At Fusion Connect, we strive to bring the best services to your business no matter how remote your location may be. Enter the address your company would be receiving Fusion Connect services to see everything you can get at your business location.

  • Verify Service Availability
    We’ll confirm and review all services available.
  • Understand Your Needs
    We will take the time to find the plan that fits your business.
  • Provide a Customized Price Quote
    Our expert agents will help you understand all your options.
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Talk with a sales consultant about services that can accelerate your business and our industry-leading satisfaction guarantees.

Call Sales Today: 866-300-0749

Trusted by Major Brands

Customer: The Community YMCA Customer: Chipotle Customer: Shake Shack

Customers Are at the Heart of Everything We Do

The most comprehensive service guarantees in the industry, to match the best-in-class technology stack.

Our guarantees are designed to provide peace of mind and ensure a world-class customer experience. These are the industry’s most comprehensive service guarantees covering voice and data services, Unified Communications (UCaaS), and SD-WAN.

Customer Satisfaction Guarantee

Customer Satisfaction Guarantee
Customers will be satisfied with the quality of our Unified Communications (UCaaS) and SD-WAN services, and any issues will be resolved to their satisfaction, or the customer may cancel the service(s) without penalty.

Installation Guarantee

Installation Guarantee
Fusion Connect will meet the agreed-upon installation date(s) for UCaaS and/or SD-WAN services. If the targets are not met, the customer is credited with one month’s MRC for the service.

100% Uptime

100% Uptime Guarantee
A 100% uptime guarantee for customers who purchase UCaaS with or without SD-WAN. If the services are not up and running 100% of the time, Fusion Connect provides a credit.

Managed Communications

Future-Proof Technology Guarantee
Ongoing upgrades to the next generation of UCaaS and SD-WAN technology will be implemented at no additional cost.

Savings

Rate Lock Guarantee
Rates for Unified Communications and SD-WAN services will not change for the life of the customer’s contract